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#Unpaid invoices how to#

We’re writing to remind you that your invoice, – for, is due on. This email is just a polite reminder, so it’s much the same as the first one. The first nudge (14 days before the due date) If you have any questions about payment methods, or the amounts mentioned in the invoice, please don’t hesitate to get in touch. We’ve attached a copy of the following invoice: Just give them your contact details and a copy of the invoice. The first email should be polite and professional.

#Unpaid invoices how to#

Or, for some guidance on writing work emails, why not try, “ How to write a professional business email”. If you’d like advice about writing invoices themselves, check out our article, “ How to fix common invoice mistakes”.

The final nudge (2 days before the due date).

The first nudge (14 days before the due date).

We’ll provide templates for different stages, including: To help you assert without compromising good customer service, this article will provide six overdue invoice email templates to help you get paid faster. Clients can be forgetful, disorganised, or it might have just slipped through the cracks somewhere along the line.įor whatever reason it might’ve happened, one thing remains the same you need to get paid. More often than not, it’s just an innocent mistake. Call them the week before your payment is due to make sure they have everything they need and your money will come through on time.Unfortunately, late payments are an inevitable part of business. You want to be the person who gets paid before they go home on a Friday. Try to build a friendly relationship with the person responsible for paying you. Make it as easy as possible for the customer to pay youġ0. If you’re comfortable accepting more than one payment method, make clear what the alternatives are, eg credit card or PayPal payments. Check that the quoted figure on the invoice matches what was agreed before work beganĩ. If a significant piece of work has been broken into sub-tasks, specify those tasks as wellĨ. Your invoice should set out clearly the work that has been completed and what the payment relates to.

Payment terms, as agreed in the contractħ.

Purchase order number (if you’ve been given one).

There will be some information that you need to include on every invoice as a minimum, including:

It’s tempting to wait until the end of the month and do all your invoices at once but that could leave you short of cash while waiting for several payments to come inĦ.

Submit your invoice as soon as possible, in line with the contractual terms you agreed with your customer. If there are delays in getting that number that will mean the invoice is submitted later than necessary and payment will be delayed in turn.ĥ. If you’ve need a purchase order number for your invoice chase that as soon as the work’s been done. Keep your invoice template as simple as possible but make sure you include everything that the customer needs to make the invoice payableĤ. Don’t get caught out and get from the customer the date on which you can expect your money to arrive in your accountģ. Some firms pay in 30 days but they mean 30 days after the end of the month in which your invoice has been submitted. In smaller firms there may be only one person to commission work and pay the invoices, but bigger firms are more likely to have more complicated payment and approval processesĢ. The person who gives you the work may not be the person who pays you. You need to know who to send the invoice to. There may be different, specific things to remember about invoices that might apply to your own business, but there are some important, general points that should apply to almost everyone:ġ. That may seem obvious, but we know from research that a large percentage of invoices are submitted with mistakes on them and if an invoice isn’t correct there will be the risk that your payment will be delayed and sometimes not paid at all.

It’s vital that as a small business owner you get your invoices right.